We believe that our responsibility does not stop once the customer has bought the product, post sales we will be pleased to render our best in class support. We are committed to service excellence & Our aim has always been to fulfill the service requirements of our customers in the best possible way and we would continue to the do the same for years to come.
All of our products are covered by our 2 years warranty. This warranty starts on the day following your receipt of the product. Our obligation is contingent upon proper use of product. Any misuse, negligence, accident or tampering of product voids this warranty.
*Note: Warranty of fabric cover is limited to that provided by manufacturer of fabric.
SPNS shall ensure that every registered service call or complaint would be promptly attended.
Stage 1
Call 9595196611, 9881130330 or mail to infospns@gmail.com and register your complaint against your bill no. and insist on a complaint reference no.
Stage 2
If the complaint is not attended within 48 hrs, escalate the complaint by mailing the details with complaint reference no. to ashish@spnsfurniture.com or call 9881146021
Stage 3
Share your experience, to enhance our service better, to myexperience@spnsfurniture.com