Products:

To help a viewer to distinguish the product from the rest in the shelves of the market we will put of SPNS tag/Label. For SPNS it is Legal Protection. On the contrary we ensure Consistent Quality, Use of quality raw material, Timely service.

Order Acceptance:

Order will be accepted by E mail/Fax/Courier or any written mode. Orders won’t be accepted Over Phone.

*Note: Products which is already been supplied by SPNS to some other party will not be supplied to any new party to avoid replica.

Payments Terms:-

The purchase price is payable immediately after placing the order and shall be paid before the delivery. Initial 30 Deliveries-Orders will be carried out against Full & Final payment. A deduction of a discount is only permissible if it was especially agreed with us. Considering our Business relationship in near future credit terms can be defined.

End users may pay 80 % advance while booking by NEFT/Cheque/E-wallet/Credit and Debit Cards and full and final payments before delivery.

Delivery Times:
Delivery of the product will normally be made in 3 to 4 weeks from from the date of confirmation. We will endeavour to deliver goods within the times stated but goods are subject to availability of raw material and delay in delivery of goods is sometimes outside our control. Any dates we specify for the delivery of the goods are approximate only and we shall not be liable for any losses, costs, damages, charges, or expenses caused by any delay for delivery of the goods.

Delivery Charges:

Our deliveries take place during the week, & we do not offer thursday deliveries as a standard service. If a thursday delivery is possible it will be offered at a surcharge, but deliveries on Saturday are at our discretion & are not part of our usual service. Delivery prices are flexible and will kept as low as possible, and can vary dependent on how many other deliveries can be organized, in close proximity at the time of receipt.

Warranty:

All of our products are covered by our 2 years warranty. This warranty starts on the day following your receipt of the product. Our obligation is contingent upon proper use of product. Any misuse, negligence, accident or tampering of product voids this warranty.

*Note: Warranty of fabric cover is limited to that provided by manufacturer of fabric.

Taxes & Statutory Dues:

All Taxes are compulsory.

Cancellation:

Once goods are accepted it won’t be cancelled.

Complaints:

In the event of dis-satisfaction with either our products or service, we ask you to communicate with us straight away, either by E-Mail or telephone.  We will promptly reply to any queries, and take the most sensible actions required, to ensure that your customers are satisfied. Any third party involved to solve the complaint may void the warranty.

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